Shipping Policy of Sparkman’s Furniture Store
Delivery Charges
Ans. At Sparkman’s Furniture Store, we offer free shipping on all products. No extra delivery charges are applied at checkout.
Estimated Delivery Time
Ans. The estimated delivery time for all items is a maximum of 10 days. You can view the exact delivery estimate for each product on the respective product page.
Delivery Regions
Ans. We deliver all over Delhi and surrounding areas. To confirm if we deliver to your location, simply add your pin code during checkout.
Hidden Costs
Ans. There are no hidden costs such as sales tax, octroi, or any extra fees. The price displayed on the website is the final price, inclusive of all taxes.
Cash on Delivery (COD)
Ans. Yes, COD is available on all products and all serviceable pin codes.
How to Arrange a Return Pickup
Ans. To arrange a return, follow these steps:
Go to your order.
Select the item you wish to return.
Click “Return”.
Select the reason for return.
Confirm the address for pickup.
Submit your request.
Once your request is submitted, we will arrange the return pickup and provide the estimated pickup date.
Changing the Pickup Address
Ans. You can change the pickup address to any serviceable pincode, even if it’s different from your delivery address.
Pickup Charges
Ans. In most cases, pickup is free. If any charges apply due to account activity, you will be informed before placing the order.
Not Received Product but Got Delivery Confirmation
Ans. If you’ve received a delivery confirmation via email or SMS but have not received your product, contact our customer care within 7 days of the delivery confirmation to investigate and resolve the issue.
No Pickup Confirmation or Pickup Showing as Canceled
Ans. If your product was picked up but you didn’t receive a confirmation or if the pickup shows as canceled, please contact our customer support within 5 business days from the incident to resolve the issue.
Takeaway Option
Ans. Currently, we do not offer a takeaway option from our store. However, this service will be available soon.
Delivery Address Not Serviceable
Ans. If your delivery address is not serviceable at the moment, we are constantly expanding our delivery zones. Stay tuned for updates as we work to deliver to more locations.
For further questions or queries, feel free to contact our customer care team.