Last updated on September 29, 2024
Sparkman’s 6-Month Warranty for Metal & Steel Fabricated Products
At Sparkman, we prioritize durability, trust, and reliability, offering a standard 6-month warranty on all welding works and metal and steel fabricated products. Our goal is to safeguard your investments and prevent future losses due to product defects. This reflects our customer-centric approach and commitment to delivering quality work.
Unlike others in the market who avoid offering warranties, we stand behind our products. Many competitors rely on your products failing, leading to costly repairs. At Sparkman, we aim to exceed your expectations and build long-term relationships through quality workmanship. We even offer an Extended Warranty Plan, providing up to 5 years of coverage, including free repair services for an additional cost. For more details, visit our Extended Warranty Protection page.
Key Features of Sparkman’s 6-Month Standard Warranty:
Covers all work completed and products sold.
Free for 6 months from the date of work completion or product purchase.
Includes free repair services (labor cost-free); you only cover additional material costs (e.g., grinding wheels, bolts, welding rods).
A Rs 100 visiting charge applies for each service visit.
Covers all types of damages and defects.
Our technicians won’t leave until you’re fully satisfied with the repair.
Unlimited repair service requests within the 6-month period.
48-hour service guarantee; if not met, no service charge is applied.
Rs 100/day late discount after 10 days without a service visit, valid at our metal furniture store.
How to Claim Your Warranty:
Contact us or Book Appointment via our website.
A technician will visit your location within 48 hours.
They will provide a cost estimate for materials (visiting charge and material costs).
After the repair, sign the Job Card and provide Satisfaction Acknowledgment via SMS or email.
Pay the estimated cost (excluding labor, which is free), and the technician will complete the work.
FAQ
1. When does the warranty start?
It begins on the date of work completion or product purchase.
2. Can I schedule the service visit?
Yes, by contacting us directly after booking an appointment.
3. Can I waive the visiting charge?
Only if we fail to provide service within 48 hours.
4. How many service requests can I make within 6 months?
You can make unlimited service requests during the 6-month period.
5. Is the warranty void if I do my own repairs?
No, you are still eligible for warranty.
6. Can I claim the warranty after 6 months?
You must purchase our Extended Warranty Protection Plan to continue coverage.
7. Is there a fee for the 6-month warranty?
No, it is included with all work and products purchased.
8. What does Sparkman’s 6-month warranty cover?
It covers all types of damages and defects.
9. Are there any fees after the repair is completed?
Labor is free, but you must pay the visiting charge (Rs 100) and the cost of any additional materials.
10. Is warranty also provided for repairing works?
Yes, 6-months warranty is applicable on all works done by us.
For further inquiries, feel free to contact us.
Note: Sparkman reserves the right to update warranty policies, but existing customers will not be affected by changes.